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Wednesday, September 22, 2010

De La Salle University - Manila E-quality

Jokes on Quality - De La Salle University - Manila E-quality

Jokes on Quality
Joke 1
Question: You know the difference between an auditor and a terrorist?
Answer: You can negotiate with a terrorist.

And More...

Quality and Environmental Certification - Getting Started

Quality and Environmental Certification - Getting Started

Any activity or operation which receives inputs and converts them to outputs is a process, which covers almost all product and/or service activities and operations. For organisations to function they have to define and manage numerous inter-linked processes.

Monday, September 20, 2010

Software Configuration Management for the Web

Software Configuration Management for the Web

Software Configuration Management for the Web

Software configuration management must be practiced for any software system from the moment any work on the software system begins to when support ceases for that system. In the E-World, which is an expression used to describe the environment in which web applications are developed and utilized, effective and time-efficient software configuration management must be practiced such that baselines are identified and changes are tracked to those baselines. However, this software configuration management effort must not impede development and must be clearly understood from a functional basis. The overwhelming time to market requirement for E-World development efforts can not tolerate any impediments to development time and responding to client needs. This high emphasis on time efficient processes has not been true for many software development projects in other environments in the past as a rule, and pragmatism has surely not governed many efforts that had to observe numerous government regulations.

Basic Quality Concepts - ASQ

Basic Quality Concepts - ASQ

A Short History of Quality Concepts

An overview of how the concepts and processes of quality have evolved from the craft guilds of medieval Europe to the workplaces of today.

Continuous Improvement

How to take your products, services and processes to the next level through an ongoing cycle of activities that capitalize on improvement opportunities.

Cost of Quality

Quality doesn’t cost money. It’s poor-quality products and services that pile up extra costs for your organization. Here’s how to get started eliminating these expensive shortcomings.

Customer Satisfaction

Tips and resources for helping you identify your customers and what it will take to satisfy them.


A handy guide to the unique terminology of quality.

Sunday, September 19, 2010

Quality Concepts - 1 to 4

1. It is easy to tell about Quality. Very difficult to follow and deliver Quality
2. Quality is an attitude and way of life
3. Few Software companies follow Quality Processes as ritual and no quality improvement happens even after following wonderful Quality Processes
4. To implement Quality – requires lot of patience and passion for Quality

CMMI - Configuration Management (CM) Process Area

CMMI - Configuration Management (CM) Process Area

As part of a simplified overview of CMMi for Software Development, the Configuration Management (CM) Process Area is presented here.

The intention is to present this information within the context of a structured learning guide so that CMMi theory and practice can be jump started.

Wednesday, September 15, 2010

ISO - The ISO Story - Quality management standards

ISO - The ISO Story - Quality management standards

The vast majority of ISO’s International Standards were highly specific to a particular product, material, or process. However, during the 1980s, ISO entered into new areas of work, destined to have enormous impact on organizational practices and trade.

The history of industrialization has seen many standards dealing with quality issues.

A famous example concerns the military field: during the two world wars, a high percentage of bullets and bombs went off in the factories themselves in the course of manufacturing. In an effort to curb such causalities, the United Kingdom’s ministry of defense appointed inspectors in the factories to supervise the production process.

Total Quality Management History of TQM and Business Excellence

Total Quality Management History of TQM and Business Excellence

The roots of Total Quality Management (TQM) can be traced back to early 1920s when statistical theory was first applied to product quality control. This concept was further developed in Japan in the 40s led by Americans, such as Deming, Juran and Feigenbaum. The focus widened from quality of products to quality of all issues within an organisation – the start of TQM

Tuesday, September 14, 2010

CMMI Key Process Areas

CMMI Key Process Areas:

"A Process Area is a cluster of related practices in an area that, when implemented collectively, satisfy a set of goals considered important for making significant improvement in that area. All CMMI process areas are common to both continuous and staged representations.
The continuous representation enables the organization to choose the focus of its process improvement efforts by choosing those process areas, or sets of interrelated process areas, that best benefit the organization and its business objectives. Although there are some limits on what an organization can choose because of the dependencies among process areas, the organization has considerable freedom in its selection"

Six Sigma - Wikipedia, the free encyclopedia

Six Sigma - Wikipedia, the free encyclopedia:

"Six Sigma is a business management strategy originally developed by Motorola, USA in 1981.[1] As of 2010[update], it enjoys widespread application in many sectors of industry, although its application is not without controversy.
Six Sigma seeks to improve the quality of process outputs by identifying and removing the causes of defects (errors) and minimizing variability in manufacturing and business processes.[2] It uses a set of quality management methods, including statistical methods, and creates a special infrastructure of people within the organization ('Black Belts', 'Green Belts', etc.) who are experts in these methods.[2] Each Six Sigma project carried out within an organization follows a defined sequence of steps and has quantified financial targets (cost reduction or profit increase).[2]
The term six sigma originated from terminology associated with manufacturing, specifically terms associated with statistical modelling of manufacturing processes. The maturity of a manufacturing process can be described by a sigma rating indicating its yield, or the percentage of defect-free products it creates. A six-sigma process is one in which 99.99966% of the products manufactured are statistically expected to be free of defects (3.4 defects per million). Motorola set a goal of 'six sigmas' for all of its manufacturing operations, and this goal became a byword for the management and engineering practices used to achieve it."

Total quality management - Wikipedia, the free encyclopedia

Total quality management - Wikipedia, the free encyclopedia:

"Total Quality Management (or TQM) is a management concept coined by W. Edwards Deming. The basis of TQM is to reduce the errors produced during the manufacturing or service process, increase customer satisfaction, streamline supply chain management, aim for modernization of equipment and ensure workers have the highest level of training. One of the principal aims of TQM is to limit errors to 1 per 1 million units produced. Total Quality Management is often associated with the development, deployment, and maintenance of organizational systems that are required for various business processes."

Monday, September 13, 2010

The Carnegie Mellon Software Engineering Institute (SEI) - CMMI

Carnegie Mellon Software Engineering Institute (SEI) - CMMI:

"The Carnegie Mellon Software Engineering Institute (SEI) works closely with defense and government organizations, industry, and academia to continually improve software-intensive systems. Our core purpose is to help organizations such as yours to improve their software engineering capabilities and to develop or acquire the right software, defect free, within budget and on time, every time. To accomplish this, the SEI"

CMMI’s Approach to Quality Management

CMMI’s Approach to Quality Management

CMMI is a mid-sized design firm, focused on the hospitality industry. We believe the control of quality, schedule, and budget is a matter of process, attitude, and experience. From the day a project commences, we collaborate with our client to lead an active decision-making process. Since that process frequently involves tradeoffs among project scope, cost, or time, we prefer to engage the contractor and/or a cost consultant as early as possible. These members of the project team are brought in either under our direction or by direction of the client

Capability Maturity Model - Wikipedia, the free encyclopedia

Capability Maturity Model - Wikipedia, the free encyclopedia:

"The Capability Maturity Model (CMM) is a service mark owned by Carnegie Mellon University (CMU) and refers to a development model elicited from actual data. The data were collected from organizations that contracted with the U.S. Department of Defense, who funded the research, and they became the foundation from which CMU created the Software Engineering Institute (SEI). Like any model, it is an abstraction of an existing system"

SQA Software Quality Assurance within CMMI

SQA Software Quality Assurance within CMMI:

"A comprehensive definition of Software Quality Assurance SQA is presented here, in the form of a short history of the Software Quality Movement, an example of a theoretical CMMI SQA\SQC implementation and an example of what a typical Software Application QA engineer does day to day."